Privacy Policy

Privacy Policy

Introduction

Welcome to Louisville Psychological Testing Therapy’s online platform. We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines our practices regarding the handling of personal information in alignment with international data protection regulations, including PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our website (https://louisville-psychological-testing-therapy.denvermentalhealthcare.com), mobile applications, online services, and products offered by Louisville Psychological Testing Therapy. However, please note that it does not extend to third-party websites or services linked from our platform, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy becomes effective when you engage in the following activities on our platform:

  1. Using our applications and services as an authorized user.
  2. Visiting any of our websites that link to this Privacy Policy.
  3. Communicating with us via email, phone, or text messages/SMS for newsletters, updates, or support.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to create and manage your user account, such as name, username, and contact details.
  2. Payment Information: Data related to payment methods used for services/products purchased from us, including credit card numbers and billing addresses.
  3. Financial Information: Financial records related to transactions conducted through our platform.
  4. Purchase Information: Details about products or services you’ve acquired, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking user interactions (e.g., IP addresses, device ID).
  6. Location Data: Information about your geographical location when using our location-based services.
  7. Feedback and Reviews: Any comments, suggestions, or reviews you provide us.
  8. Social Media Information: Data from social media platforms when you interact with our content or use our social media features.
  9. Product Information: Details about products you view, search for, or purchase on our website.

We gather this data through various means, including direct user input, tracking technologies (like cookies and device identifiers), analytics tools, and third-party service providers.

Cookies

Cookies are small text files placed on your browser to enhance user experience and provide essential functionality. We use cookies for:

  1. Strictly Necessary: Ensuring basic functionalities of our website or services.
  2. Preferences: Customizing your experience based on preferences expressed.
  3. Analytics: Collecting aggregate data about site usage, which helps us improve our platform.

Users can control non-essential cookie permissions through our Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we securely delete or anonymize it.

Security Measures

To protect your personal data, we implement robust security measures, including:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to safeguard against potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data in error, please contact us immediately using the details provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or object to the processing of your data.
  • Data portability.
  • Right to withdraw consent.
  • Non-discrimination in access to goods, services, or employment.

To exercise these rights or for data-related inquiries, please contact our privacy team at:

  • Email: contact@louisville-psychological-testing-therapy.denvermentalhealthcare.com
  • Address: [Privacy Team Contact Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any questions regarding privacy, data protection, or this Privacy Policy, please reach out to us at the contact details provided above.